Pangea Reptile Review for 2023

Last updated: April 20, 2023 at 23:15 pm

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Pangea Reptile has been providing their services to reptile pet owners since 2001. They once started as a small company that was known for breeding geckos and selling a small amount of dry goods. Flash forward to present day, and they’ve grown into one of the largest online reptile stores in the industry.

But how do they compare to some of the other online reptile stores? And what exactly does Pangea Reptile bring to the table that the others don’t? These are the questions we wanted to answer, so we set out to write this review so that you could have peace of mind when ordering from them.

Breakdown of My Ratings for Pangea Reptile

Pangea Reptile received a solid 4.3 / 5 rating with us, and for good reason too. Their shipping practices are excellent, they offer a wide selection of supplies, and their prices are super competitive compared to other stores that sell these types of animals and their supplies.

The only thing that dragged their score down was their limited pet selection. They specialize in geckos, so if you’re looking to buy any other kind of reptile, you may want to consider another option.

Below is our breakdown of the ratings that we gave for Pangea Reptile LLC.

Shipping Practices

The shipping policies at Pangea Reptile are some of the best in the business. They ship domestically and internationally, with the exception of a few items. They also provide you with the opportunity to schedule your delivery date for live animal purchases. 

Pangea Reptile offers next day shipping to 48 states for a fee of $49.95. This special shipping is only offered for orders scheduled for Mondays, Tuesdays, and Wednesdays. If the weather upon delivery poses a potential hazard to your pet, then they will be held for an additional amount of time. 

All of their geckos come with a live arrival guarantee, as well as a 30-day health guarantee. Any animals that arrive deceased or in poor condition can be replaced with another of equal value, however no refunds are allowed. 

Overall, Pangea Reptile offers fair and high-quality shipping standards. They have confidence in their process, and have a great reputation with delivering animals on time and in good health.

Pet Selection

If you’re looking to buy geckos, then Pangea Reptile is the place for you. However, if you’re looking for an online reptile store with a huge selection of pets, you may want to look elsewhere.

With that being said, the pets that are offered at Pangea Reptile are of good quality and have a fair price tag relative to other stores.

Supply Selection

Pangea Reptile has a massive selection of supplies available for purchase, including:

• Terrariums
• Substrate
• Food
• Food & water dishes
• Light & heating supplies
• Decor
• Scoopers

All of their supplies are reasonably priced, and arrive at your door within 2-5 business days.

Customer Service

There are a few different ways that you can contact Pangea Reptile. The first way is to use the contact form found on their website. This will send your message directly to their email (you can also email them directly).

You can also give Pangea Reptile a call during regular business hours.

The third way to contact them is to message them on their Facebook page. They are very active on social media, and can help you find the information or service that you need.

Email: customerservice@pangeareptile.com

Phone: (616) 970-4083

History & Reputation

At the time of writing this, Pangea Reptile boasts a solid 4.8 / 5 stars on Google reviews, with over 200 previous customers leaving their thoughts. Many reviews compliment the quality of geckos they received, and praise their safe shipping practices.

We did some digging into the past and we’re happy to find nothing bad about Pangea Reptile’s history. They’ve always been a reputable online reptile store, and have provided great service for well over 20 years.

Guarantees That Pangea Reptile Offers

Pangea Reptile offers two main guarantees: the live arrival guarantee and the 30-day health guarantee. These are pretty standard, but not always offered by reptile stores that have to ship live animals.

Live Arrival Guarantee

Pangea Reptile offers a live arrival guarantee for all of their pets. Any animals that arrive deceased will be replaced with a pet of equal value. However, it’s important to note that Pangea Reptile does NOT offer refunds for live animal purchases.

Overall, their guarantee on a live arrival is solid. There aren’t many complaints where that is concerned, and they are extra careful with their shipping practices to ensure that your pet arrives safe and sound at your door or pickup location.

30-Day Health Guarantee

Along with their live arrival guarantee, Pangea Reptile offers a 30-day health guarantee that ensures that your pet will not die of fall ill within 30 days of arriving (with appropriate and reasonable care of course).

Similar to above, any animals that die or become sick within 30 days of arrival will be replaced with a new pet. However, you may be asked a few questions to ensure that proper care was being provided for the animal. This helps protect both you and any live animals that they sell to customers.

Verdict: Is Pangea Reptile Legit?

Pangea Reptile is easily one of the best online reptile stores. Their massive selection of supplies and affordable pricing alone make them a go-to for any reptile owner. They also offer very high-quality geckos, and can boast some of the fastest and safest shipping methods in the industry.

If you’re looking for a place to buy reptile supplies, then we’d highly recommend shopping at Pangea Reptile.

Pangea Reptile FAQs

Where is Pangea Reptile located?

Pangea Reptile is located in Zeeland, Michigan.

What is Pangea Reptile’s phone number?

You can call Pangea Reptile LLC at (616) 970-4083.

What reptiles do Pangea Reptile Sell?

Currently, Pangea Reptiles sells an abundance of geckos, including crested geckos and gargoyle geckos.

Does Pangea Reptile ship internationally?

Yes, Pangea Reptile ships both domestically (48 states) as well as internationally.